FAQs
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Direct Primary Care membership gives you direct access to your physician, longer visits, and personalized care without the typical rushed, insurance-driven experience. Members enjoy same-day or next-day appointments, better communication, and a stronger doctor–patient relationship focused on long-term wellness.
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Many patients find that Direct Primary Care helps reduce overall healthcare costs by preventing unnecessary specialist visits, urgent care trips, and hospitalizations. We also offer access to discounted cash pricing for labs and medications through trusted partners. We’re happy to discuss options based on your individual needs.
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Our practice uses a secure telemedicine app that allows members to reach us easily, including after hours for urgent concerns. You can text, video chat, and share photos in real time. If an in-person visit is needed, we offer same-day or next-day appointments.
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Scheduling a visit is simple—you can call our office or book directly through the patient portal. We also offer virtual visits for quick concerns or when you’re unable to come into the office. As a member, there are no additional copays or visit fees for seeing your physician.
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Yes. We offer single-visit annual exams for individuals who are not yet members. If you’re looking for ongoing primary care access and support, a membership is the best option. If you’re unsure which path is right for you, please feel free to contact our office to discuss.
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To ensure our members receive timely, personalized care, we limit our practice to approximately 300 patients. Traditional primary care practices often manage 2,000–3,000+ patients per provider. By keeping our patient panel small, we can offer longer visits, minimal wait times, and same-day or next-day appointments.
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We partner with trusted lab and prescription resources to offer our members access to discounted cash-based pricing. If you prefer, you may still choose to submit these services to your insurance company. We’re happy to help you explore the most cost-effective option for your situation.
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If you ever need hospital or emergency care, please contact us anytime so we can help guide you on the best next step. Dr. Marzolf remains involved in your care and can communicate with emergency or inpatient physicians as needed. We also support you and your family during your stay and help coordinate follow-up care after you return home.
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Yes. Direct Primary Care membership is not insurance, but you are welcome to keep and use your health plan. All care provided within our practice is covered by your membership. For services outside the office—such as labs, imaging, specialists, or hospital care—you can use your insurance as you normally would.
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We recommend keeping some type of coverage for major medical events such as accidents, surgery, or hospital care. While Direct Primary Care covers care within our practice, additional coverage can help with expenses outside the office. Some patients choose traditional insurance, while others explore health-sharing programs. Contact us if you’d like to discuss what may be right for you.
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Yes, Medicare patients are welcome in our practice. Direct Primary Care membership fees are paid directly to the practice, while your Medicare coverage remains in place for services outside our office, such as specialists, imaging, hospital care, and lab work performed by independent facilities. Please contact our office to discuss how membership works with Medicare and to ensure the best fit for your needs.
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At this time, we are unable to enroll Medicaid patients due to Colorado regulations that restrict private membership contracts for services covered under Medicaid. If you have questions about your specific situation, please feel free to contact our office and we will be happy to discuss available options.
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Some patients choose to use HSAs, FSAs, or HRAs to pay membership fees as qualified medical expenses. Many experts recommend paying annually or semi-annually for simplicity. We can provide an invoice or documentation if needed. Please note that we cannot offer tax or legal advice, so we encourage you to consult your tax professional for guidance.
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Membership agreements are structured as a one-year contract. If you ever choose to cancel, you may do so with 90 days’ notice. Memberships renew automatically each year unless we receive notice that you do not wish to renew.
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Getting started is simple. Click the button below to begin the enrollment process and become a member of Balance Integrated Health. If you have any questions before enrolling, please feel free to contact our office—we’re happy to help.